Privacy Policy

What data we collect and what we do with it.

Privacy Policy

We believe you should always know what data we collect from you, how we use it, and what control you have over this data. We want to be fully transparent and share this information with you in our privacy policy below.

Visit our website regularly for updates on these terms and conditions.

About us

We are SIA Hyper, registration number 40203302530, registered address Artilērijas street 22-9, Riga, LV-1001, Latvia, operating under the name Hyperjob (“we”, “us” or “our”). We are the controller of your personal data.

You can contact us by e-mail address: [email protected].

About our privacy policy

This privacy policy (“Privacy Policy”) explains

  • what information we collect about you;
  • how we use it;
  • your rights concerning your personal data.

The Privacy Policy applies to the use of the website https://www.hyperjob.io/ (“Website”), personal data processed through the Website and our communication in relation to the use of the Website.

Definitions

Authentication data – login information needed to identify you as a system user, e.g., password, username.

Contact information – data needed to contact you, e.g., e-mail address, phone number, postal address.

Identification data – information that allows us to establish and verify who you are, e.g., name, surname, or social media username.

Profile information - information related to your use of the Website and its functionalities.

Order information – details regarding the delivery of your order, e.g., products and services ordered, order status, or invoice number.

Payment details – information needed to receive and transfer payments, e.g., payment method, payment type, billing address, bank account number, payment card details (including credit or debit card number, CVV/CVC code, card expiration date).

Payment status – details related to your payment, e.g., payment date, place, or status.

Traffic and performance data – information that is used by Website or application analytical tools, e.g., IP address, an identifier assigned to you, location, device information, demographic data, and device type.

CV data - information that allows to identify your work-related experience, knowledge, skills, references, other publicly available information and information necessary for the recruitment purposes

How do we use your personal data and why?

We use only the minimum amount of personal data needed.

We will indicate where the provision of personal data is voluntary or necessary.

For each topic below, we describe why and how we use your personal data and what is the legal reason.

User profiles

What do we do with your personal data and why? What personal data do we use? Legal reason
We collect, store, and verify your data when you sign up or log in, to allow you to create your user profile and give you access to it and let you use it.
  • Identification data
  • Authentication data
  • Contact information
  • Profile information
  • It’s important for us to establish and verify your identity so that only you have access to your account (legitimate interests)
  • To perform the contract with you
We send information about changes to our terms, conditions, or policies to keep you updated.
  • Identification data
  • Contact information
  • To perform the contract with you
  • It’s important for us to keep you updated (legitimate interests)
  • Your consent
  • It’s required by law (GDPR)

Payments

We use bank transfer services for processing your payments. We send them your payment details to receive the payment and we receive from them information about the status of your payment.

What do we do with your personal data and why? What personal data do we use? Legal reason
We collect your data and send the data to the payment service provider to receive payments and to give refunds.
  • Identification data
  • Contact information
  • Payment details
  • Payment status
  • Billing period
To perform the contract with you
We store your data to receive recurring or deferred payments.
  • Identification data
  • Contact information
  • Payment details
  • Payment status
  • Billing period
To perform the contract with you
We store your data to allow you to use the data for future purchases so that you do not need to re-type it again.
  • Identification data
  • Contact information
  • Payment details
  • Payment status
  • Billing period
Our legal obligation to have a proof of our transaction for tax and accounting purposes
We receive the data from the payment service providers and store it to have a proof of our transaction for tax and accounting purposes.
  • Identification data
  • Payment status
It’s important for us to keep records of our transactions (legitimate interests)

Marketing and other communication

What do we do with your personal data and why? What personal data do we use? Legal reason
We send you marketing information (e.g., newsletters, information on discounts, sales, new products, or services) to keep you updated about our offers.
  • Identification data
  • Contact information
  • Your consent
  • It’s important for us that users are kept updated about our products and services (legitimate interests)
We analyse your reactions to our messages to understand the effectiveness of our messages and marketing campaigns.
  • Whether you have opened the message or its attachments
  • Whether you have clicked on the links in our message
  • It’s important for us to understand the results of our campaigns (legitimate interests)
  • It’s important for us to provide even better campaigns in the future (legitimate interests)
  • It’s important for us to improve our communication with our users
To provide you our support services
  • Identification data
  • Contact information
  • Any information we receive while providing the support option
  • To perform the contract with you
  • It’s important for us to ensure a proper functioning of the Website (legitimate interests)

We use the following marketing tools that process personal data for sending marketing information:

Lotteries, giveaways, competitions

What do we do with your personal data and why? What personal data do we use? Legal reason
We collect and analyze your data to run lotteries, giveaways, or competitions.
  • Identification data
  • Contact information
  • Your replies
Your consent
We inform you privately if you are the winner to let you know that you have won and how to claim the prize.
  • Identification data
  • Contact information
  • The fact that you have won
Your consent

Analytics

What do we do with your personal data and why? What personal data do we use? Legal reason
We analyze the Website's traffic and performance to continuously improve our Website, and the user experience. We use the following analytical tools: Google Analytics (see their privacy policy here) Traffic and performance data Your consent
We analyse sales information to understand our users’ tastes and use this information for offering new products.
  • Identification data
  • Contact information
  • Order information
  • Traffic and performance data
It’s important for us to improve our services and provide the best service to you (legitimate interests)

Job candidates

What do we do with your personal data and why? What personal data do we use? Legal reason
To find an appropriate candidate for a job position
  • Identification data
  • Contact information
  • Authentication data
  • Profile information
  • CV data
It’s important for us to ensure our development and relevant matching for recruitment purposes (legitimate interests).

Where do we obtain your personal data?

We will obtain your personal data:

  • from payment service provider (bank transfer)
  • from e-mail marketing service providers
  • directly from you (for example, when you order a service, contact us with a question or complaint, create an account with us, respond to a survey or sign-up to receive marketing communications)
  • from publicly accessible sources (including social media, like LinkedIn) and information databases.

To whom we may disclose your personal data?

We share your personal data with the following categories of data recipients:

  • payment service provider
  • analytical service provider (for example, Google Analytics)
  • e-mail marketing service provider (for example, ActiveCampaign)
  • if you are a job candidate, we can share your personal data with potential employers and exchange your personal data with recruitment services providers.

How long do we store your personal data?

We will not store your personal data longer than it is necessary. Once we have determined that we no longer need to hold your personal data, we will destroy it.

The criteria used to determine the period of storage of your personal data are:

  • the nature of the purpose, why personal data was collected;
  • the length of time, while we have a contractual relationship with you;
  • the existence of a legal obligation under the applicable law;
  • the necessity to store the data in the light of our legal position (such as applicable statutes of limitations, litigation or regulatory investigations).

Generally we can store the personal data within such periods:

  1. For candidates: while you use the Website and/or while a job position is open and up to for additional 1-10 years
  2. For potential employers: while we and you are in contractual relationship and up to an additional 10 years.

International data transfers

Some of our service providers might be located outside the European Union and European Economic Area. We may transfer some of the aforementioned personal data to third countries. In such cases we will rely on the following data protection safeguards provided in the EU General Data Protection Regulation: adequacy decisions (Article 45), standard contractual clauses (Article 46) or other derogations (Article 49).

Automated decision-making

In order to find an appropriate candidate for a certain position, we might use different solutions that allow us to compare the data available on the candidate and offer relevant candidates depending on search parameters set by a potential employer.

What rights do you have in relation to your personal data?

You have various rights in relation to the personal data that we process about you. We have described these rights in the table below. There are some exceptions to these rights, however. If we refuse your request, we will explain to you the reasons for doing so.

If you wish to exercise any of these rights, please contact us by sending an e-mail to [email protected].

Your rights Explanation
Right to request access You are entitled to ask us if we are processing your data and, if we are, you can request access to your personal data.
Right to rectification You may request that we rectify any inaccurate or incomplete personal data that we process about you.
Right to erasure (“right to be forgotten”) You have the right to request that we erase your personal data.
Right to restrict processing You have the right to request that we restrict our processing of your personal data where:
  • You believe such data to be inaccurate;
  • Our processing is unlawful; or
  • We no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.
Right of data portability You have the right to transfer your personal data between data controllers. This means that you can request your personal data we process about you in a structured, commonly used and machine-readable format and transfer this data to a third party.
Right to object Where we are processing your personal data based on our legitimate interests (or those of a third party), you have the right to object to such processing on grounds relating to your particular situation.
Right to withdraw consent If you have consented to our processing of your personal data, you have the right to withdraw consent at any time, free of charge.

How to complain?

If you have any concerns about our use of your personal data, you can make a complaint to us by sending an e-mail to [email protected].

In case you could not solve your problem with us directly, you can also complain to your local data protection authority or the place of the suspected violation. Contact information of these authorities can be accessed at the website of the European Data Protection Board.